The Executive Problem
The "Unknowns" Create Liability
Front desks are high-throughput and high-risk. After 30 days—or just one vacation handoff—nobody can reliably answer who received a device, who issued a key card, or who signed a safety briefing. That “unknown” turns small events into large investigations.
Real Canadian Incidents
When Handoff Accountability Fails
Stolen Laptop Exposure
Alberta’s privacy office found Medicentres failed to protect info after a stolen laptop exposed ~621,000 patients. The key failure? Delayed reporting and lack of visible custody controls.
Unencrypted Device Loss
The federal Privacy Commissioner investigated the RCMP after a USB loss was "not reported in a timely manner," causing massive notification delays and regulatory penalties.
The Solution
What MapleOffice Logs
A timestamped, handoff-ready record for every operational event.
Handoff-Ready By Design
The Operational Workflow
Point of Truth
Every call, parcel, or access event is logged in seconds. No sticky notes, no memory reliance.
Auto-Association
Receptionist entries automatically connect to visitor records, vehicle details, and host notifications.
Shift Coverage
New staff open the "Handoff View" to see pending items: unreturned cards, outstanding tasks, and expected guests.
30-Day Search
When questions arise weeks later, pull the exact event record (who/what/when) instead of hallway investigations.
The "Incident Response Pack"
When security, insurance, or legal asks for evidence, you don't scramble. You export a time-bounded packet that directly reduces "unknowns" and compresses investigation cycles.
- Call & Parcel Chain-of-Custody
- Access Card Issuance/Return Trail
- Visitor Linkage & Safety Signoffs
"Investigations start with facts, not guesswork."
Start investigations with facts, not guesswork.
MapleOffice gives you a timestamped, handoff-ready chain of custody for calls, parcels, access cards, and visitors.